Soundcore Earbuds Manual: A Comprehensive Guide
This manual provides essential guidance for Soundcore earbuds, covering pairing, app features like ANC and EQ, troubleshooting, and resetting procedures.
Download the Soundcore app for personalized sound profiles (HearID), firmware updates, and utilizing features like ‘Find My Earbuds’ for convenience.
Soundcore earbuds represent a commitment to delivering premium audio experiences, blending innovative technology with user-friendly design. These earbuds are engineered for immersive sound, comfortable wear, and seamless connectivity, catering to diverse lifestyles.
Whether you’re a music enthusiast, podcast aficionado, or simply seeking clear call quality, Soundcore offers a model to suit your needs. The accompanying Soundcore app unlocks a world of customization, allowing you to personalize your audio experience through features like HearID sound personalization and adjustable EQ settings.

This guide will walk you through every aspect of your Soundcore earbuds, from initial setup and pairing to advanced features and troubleshooting, ensuring you maximize their potential.
Unboxing and Components
Upon opening your Soundcore earbuds package, you’ll find several key components designed to enhance your listening experience. These typically include the Soundcore earbuds themselves, a stylish and functional charging case, and a selection of ear tips in varying sizes (S, M, L) to ensure a secure and comfortable fit for all ear shapes.
A USB-C charging cable is also included for powering up the charging case. Some models may additionally feature documentation such as a quick start guide and a safety manual. Carefully inspect all components to confirm everything is present and undamaged before proceeding.
Properly storing these components will help maintain the longevity of your Soundcore earbuds.
Understanding Your Soundcore Earbuds
Your Soundcore earbuds are engineered with advanced features for optimal audio performance and user convenience. Familiarizing yourself with these elements is crucial for a seamless experience. The earbuds themselves house high-quality drivers delivering immersive sound, while integrated microphones enable clear call quality and voice assistant access.

The charging case serves as both a protective shell and a portable power bank, extending your listening time. LED indicators on both the earbuds and the case provide vital information regarding battery levels and pairing status. Understanding these visual cues is key to managing your device effectively.
Earbud Controls and Functions
Soundcore earbuds offer intuitive touch controls for effortless operation. Taking the earbuds out of the charging case automatically initiates Bluetooth pairing, indicated by a flashing white LED; A single tap may play/pause music, while double taps can skip tracks. Holding the touch control activates your voice assistant.
These controls are customizable through the Soundcore app, allowing you to tailor the functions to your preferences. Manual pairing mode is activated by holding the earbuds outside the case. Understanding these gestures unlocks the full potential of your Soundcore earbuds, providing convenient control at your fingertips.
Charging Case Features
The Soundcore charging case provides multiple functions beyond simply replenishing the earbuds’ battery. It securely stores and protects your earbuds when not in use. The case’s LED indicators display the remaining battery level, ensuring you’re never caught with depleted power.
To reset the earbuds, place them inside the open case and hold the case button for ten seconds until the LEDs flash white. The case also facilitates firmware updates when connected to the Soundcore app. It’s a compact, portable power station designed to enhance your overall Soundcore experience.
Pairing Your Soundcore Earbuds
Establishing a connection between your Soundcore earbuds and your device is straightforward. Upon removing the earbuds from the charging case, they automatically enter Bluetooth pairing mode, indicated by a flashing white LED. Ensure Bluetooth is enabled on your device to initiate the connection.

If automatic pairing fails, manual pairing mode can be activated by holding the earbuds outside the case. The Soundcore app streamlines this process, offering guided pairing instructions. Successful pairing is confirmed by a solid LED light, allowing you to enjoy seamless audio transmission.
Initial Bluetooth Pairing
To begin, simply remove the Soundcore earbuds from their charging case. They will automatically enter Bluetooth pairing mode, signaled by a flashing white LED on one of the earbuds. Navigate to your device’s Bluetooth settings and select the Soundcore earbuds from the list of available devices.
Confirm the pairing request when prompted, and the LED will turn solid, indicating a successful connection. This initial pairing establishes a remembered connection for future use, allowing for quicker, automatic reconnection when the earbuds are removed from the case and Bluetooth is active on your device.
Manual Pairing Mode Activation
If automatic pairing fails, or you’re connecting to a new device, manual activation is necessary. With the earbuds inside the charging case and the case lid open, press and hold the button located on the case itself for approximately ten seconds.
Observe the LED indicators; they will flash white three times, confirming activation of manual pairing mode. Now, proceed to your device’s Bluetooth settings as described in the initial pairing instructions, selecting the Soundcore earbuds to establish a connection. This ensures a fresh pairing attempt.
Using the Soundcore App
Unlock the full potential of your Soundcore earbuds by downloading and installing the dedicated Soundcore app. This application is available for both iOS and Android devices, offering a centralized hub for customization and control.
Within the app, you can access a wealth of features, including Adaptive Noise Cancelling adjustments, personalized sound profiles via HearID, and a comprehensive equalizer (EQ) for fine-tuning audio. Furthermore, the app facilitates seamless firmware updates, ensuring your earbuds always have the latest improvements and bug fixes.
Downloading and Installing the App
To begin, navigate to the App Store (iOS) or Google Play Store (Android) on your smartphone. Search for “Soundcore” in the search bar and locate the official Soundcore app developed by Anker Innovations.
Tap the “Install” button and allow the app to download and install on your device. Once the installation is complete, tap “Open” to launch the app. You may be prompted to grant certain permissions, such as Bluetooth access, which are necessary for the app to communicate with your Soundcore earbuds.
Key App Features: EQ, Noise Cancelling & Firmware Updates

The Soundcore app unlocks a suite of powerful features for your earbuds. Explore the customizable EQ settings to tailor the sound profile to your preferences, boosting bass, mids, or highs as desired.
Activate and adjust the Adaptive Noise Cancelling (ANC) to minimize external distractions, creating an immersive listening experience. Regularly check for firmware updates within the app to ensure optimal performance and access to the latest features and bug fixes.
HearID sound personalization is also available within the app.
Troubleshooting Common Issues
Experiencing difficulties with your Soundcore earbuds? This section addresses frequent problems. For Bluetooth connection issues, ensure the earbuds are in pairing mode and your device’s Bluetooth is enabled. If only one earbud produces sound, try resetting the earbuds or checking the app for balance settings.
Charging problems can often be resolved by cleaning the charging contacts and verifying the charging case is adequately powered. Pay attention to the LED indicators for clues about charging status. If issues persist, consult the manual or Soundcore support for further assistance.
Bluetooth Connection Problems
Facing Bluetooth pairing difficulties with your Soundcore earbuds? First, ensure the earbuds are fully charged and in pairing mode – typically activated by removing them from the charging case. Verify Bluetooth is enabled on your device and that the earbuds aren’t already connected to another source.
If problems continue, try forgetting the earbuds from your device’s Bluetooth settings and re-pairing. For computer connections, check device compatibility and driver updates. A reset of the earbuds, as detailed in the manual, can also resolve connection issues.
Sound Issues (One Earbud Not Working)
Experiencing sound only from one Soundcore earbud? Initially, confirm the volume balance on your connected device is centered. Ensure both earbuds are adequately charged, as low battery can cause imbalances. Try re-inserting both earbuds into the charging case for a brief reset, then re-pairing with your device.
If the issue persists, check the Soundcore app for firmware updates. A factory reset of the earbuds, following the manual’s instructions, can often resolve this. If one earbud consistently fails, contact Soundcore support for further assistance and potential troubleshooting.

Charging Problems and LED Indicators
Understanding the LED indicators on your Soundcore charging case is crucial. A flashing white light typically indicates pairing mode, while solid white signifies charging. If the LEDs don’t illuminate, ensure the case is properly connected to a power source with a functioning cable.
For earbuds not charging, verify they are correctly seated within the case. A slow, pulsing light suggests a low case battery; charge the case fully. To initiate a reset, hold the case button for 10 seconds until the LEDs flash, resolving potential charging glitches.
Resetting Your Soundcore Earbuds
Resetting your Soundcore earbuds can resolve various connectivity and functional issues; To initiate the reset process, place both earbuds inside the charging case, leaving the lid open. Press and hold the button located on the charging case for approximately ten seconds.
Observe the LED indicators; they will flash white three times, confirming the reset. Following this, return the earbuds to the case and close the lid. Re-pair your earbuds with your device via Bluetooth. This process clears previous pairings and restores the earbuds to their factory settings, often resolving persistent problems.
Customizing Your Sound Experience

Unlock the full potential of your Soundcore earbuds with personalized sound settings! Download the Soundcore app to access powerful customization tools. HearID Sound Personalization creates a unique sound profile tailored to your individual hearing. The app analyzes your auditory perception, optimizing the audio for a truly immersive experience.
Explore the Equalizer (EQ) settings to fine-tune the sound to your preferences. Choose from preset EQ modes or create your own custom EQ for specific genres or listening scenarios. Experiment with different frequencies to achieve the perfect sonic balance.
HearID Sound Personalization
HearID Sound Personalization, exclusive to the Soundcore app, revolutionizes your listening experience. This innovative feature crafts a truly bespoke sound profile, uniquely tailored to your individual hearing sensitivity. The process involves a short, in-app hearing test, analyzing your response to various frequencies.
Based on the results, HearID generates a personalized EQ curve, optimizing the audio output for your ears. This ensures you hear every detail with clarity and precision, enhancing the richness and depth of your music. Experience sound as it was meant to be heard – perfectly tuned for you!
Equalizer (EQ) Settings
The Soundcore app offers a comprehensive suite of Equalizer (EQ) settings, empowering you to fine-tune your audio experience. Beyond the personalized HearID profile, you can select from a variety of pre-set EQ modes designed for different music genres – like Bass Boost, Treble Boost, or Vocal Enhancer.
For advanced users, a fully customizable EQ allows precise control over specific frequency bands. Adjust sliders to boost or reduce frequencies, shaping the sound to your exact preferences; Experiment with different settings to discover the perfect sonic balance for your favorite tracks!
Adaptive Noise Cancelling (ANC) Explained
Adaptive Noise Cancelling (ANC) intelligently adjusts the level of noise cancellation based on your surrounding environment. Unlike standard ANC, which applies a fixed level of reduction, adaptive ANC analyzes ambient sounds in real-time.
This allows the earbuds to effectively block out distractions in noisy environments like commutes or offices, while maintaining awareness in safer situations. Download the Soundcore app to activate and customize ANC modes. Experience immersive audio without compromising situational awareness – a key benefit of Soundcore’s advanced ANC technology!
Find My Earbuds Feature
The “Find My Earbuds” feature, accessible through the Soundcore app, helps locate misplaced earbuds. If you’ve lost one or both earbuds, open the app and select the “Find My Earbuds” option. The app will display the last known location of your earbuds on a map.
Additionally, the earbuds will emit a sound, aiding in their discovery, even if they are hidden nearby. Ensure location permissions are enabled for the Soundcore app for optimal functionality. This feature provides peace of mind, simplifying the process of recovering lost Soundcore earbuds.
How to Use the Find My Earbuds Function
To utilize the “Find My Earbuds” function, first, ensure your earbuds are connected to the Soundcore app. Open the app and navigate to the device page for your specific earbuds model. Select the “Find My Earbuds” option; the app will then attempt to locate them.
If the earbuds are within Bluetooth range, they will emit a beeping sound. The app displays the last known location on a map if they are out of range. Confirm location permissions are granted to the app for accurate results. This feature is invaluable for quickly locating misplaced earbuds.
Dual Connection Capability
Soundcore earbuds offer a convenient dual connection feature, allowing simultaneous pairing with two devices. This means you can seamlessly switch between your smartphone and computer without re-pairing. To activate, pair the earbuds with one device, then initiate pairing with the second.
The earbuds will remember both connections and automatically switch audio when the primary device is unavailable. This feature enhances productivity and simplifies multitasking. Ensure both devices have Bluetooth enabled for optimal performance. Enjoy uninterrupted audio across multiple devices with this innovative capability.
Firmware Updates and Maintenance

Regular firmware updates are crucial for maintaining optimal performance and accessing new features on your Soundcore earbuds. These updates, delivered through the Soundcore app, improve stability, enhance sound quality, and address potential bugs. Always ensure your earbuds are sufficiently charged and connected to your smartphone via Bluetooth before initiating an update.
The app will notify you of available updates; follow the on-screen instructions carefully. Avoid interrupting the update process to prevent potential damage. Proper maintenance, including cleaning and storing the earbuds in their charging case, extends their lifespan.
Safety Precautions and Warnings
To ensure safe usage of your Soundcore earbuds, avoid using them at excessively high volumes for prolonged periods, as this may cause hearing damage. Do not use the earbuds while operating machinery or driving, as they can impair your awareness of surroundings. Keep the earbuds and charging case away from extreme temperatures and humidity.
Do not attempt to disassemble or repair the earbuds yourself; this will void the warranty. If you experience discomfort or irritation while using the earbuds, discontinue use immediately. Keep small parts, like ear tips, away from children to prevent choking hazards.

Warranty Information
Soundcore earbuds are covered by a limited warranty against defects in materials and workmanship for a period of 12 months from the date of original purchase. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications. To make a warranty claim, please retain your proof of purchase and contact Soundcore support.
The warranty covers repair or replacement of the defective product at Soundcore’s discretion. Shipping costs for warranty claims may apply. This warranty is non-transferable and applies only to the original purchaser. For complete warranty details, please visit the Soundcore website.
Contacting Soundcore Support
For assistance with your Soundcore earbuds, numerous support channels are available. Visit the official Soundcore support website for FAQs, troubleshooting guides, and downloadable manuals. You can also reach out via email through the contact form on their website, detailing your issue.
Additionally, Soundcore provides support through their community forums, where users share solutions and tips. Check for relevant articles and videos addressing common problems. For more immediate help, explore their social media channels for quick responses; Dedicated support ensures a seamless user experience.
Where to Find Additional Help and Resources
Beyond direct support, a wealth of resources exists for Soundcore earbud users. Explore the Soundcore website’s comprehensive help center, featuring articles and guides addressing common issues. The Soundcore app itself offers built-in troubleshooting and FAQs.
YouTube channels dedicated to tech reviews often provide helpful tutorials and demonstrations. Community forums, like Reddit’s r/soundcore, are excellent for peer-to-peer support and shared experiences. Downloadable PDF manuals are available for specific models. Utilizing these resources empowers users to resolve issues independently and maximize their Soundcore experience.
