Welcome to the comprehensive guide for your Plantronics Voyager Focus UC headset! This manual provides detailed instructions and helpful tips to ensure you maximize the potential of your audio experience, covering features, setup, and troubleshooting for optimal usage․
Overview of the Voyager Focus UC
The Plantronics Voyager Focus UC is a premium Bluetooth headset designed for professionals who demand exceptional audio quality and seamless connectivity․ This wireless headset offers a perfect blend of comfort, performance, and advanced features, making it an ideal solution for office environments, call centers, and remote work setups․
With its dual-ear (stereo) wearing style and soft leatherette ear cushions, the Voyager Focus UC ensures all-day comfort, even during extended use․ The headset’s sturdy construction is built to withstand the rigors of daily wear and tear․
Equipped with active noise canceling (ANC) technology, the Voyager Focus UC effectively minimizes distractions, allowing you to focus on your calls and tasks․ The noise-canceling microphone ensures crystal-clear voice transmission, eliminating background noise for both you and your listeners․
The Voyager Focus UC also boasts smart sensor technology, which automatically answers calls when you put the headset on and mutes calls when you take it off․ The headset’s intuitive controls make it easy to manage calls, adjust volume, and control music playback․ Compatible with PC and Mac․
Headset Components
Understanding the components of your Plantronics Voyager Focus UC headset is crucial for optimal use and maintenance․ The key elements include⁚
Earcup Speakers⁚ Delivering high-quality stereo sound, the earcups house the speakers responsible for audio output, ensuring clear and immersive sound for calls and media․ They are covered in soft leatherette for extended comfort․
Microphone Boom⁚ The adjustable microphone boom houses the noise-canceling microphone, which effectively reduces background noise for clear voice transmission during calls․ It can be rotated for use on either ear․
Headband⁚ The padded headband provides a comfortable and secure fit, distributing weight evenly to minimize pressure during prolonged wear․
On-Ear Controls⁚ Located on the earcups, these controls allow you to easily manage calls (answer/end), adjust volume, mute/unmute the microphone, and control music playback (play/pause/skip)․
Power Button⁚ Turns the headset on and off․
Charging Port⁚ A micro-USB port used for charging the headset’s battery․
LED Indicators⁚ Provide visual feedback on the headset’s status, including power, battery level, and Bluetooth connectivity․
Familiarizing yourself with these components will enhance your overall experience․
Headset LEDs Indicators
The LED indicators on your Plantronics Voyager Focus UC headset provide essential information about its status․ Understanding these indicators is crucial for monitoring battery life, connection status, and mute settings․
Flashing Blue⁚ Indicates that the headset is in pairing mode, actively searching for a Bluetooth device to connect with․
Solid Blue⁚ Signifies a successful Bluetooth connection with a paired device, confirming that the headset is ready for use․
Flashing Red⁚ Alerts you to a low battery level, signaling that the headset needs to be charged soon to avoid interruption․
Solid Red⁚ Illuminates when the microphone is muted, providing a clear visual cue that your voice is not being transmitted during calls․
Flashing Purple then Red⁚ Indicates that the smart sensors are being reset․
Solid Green⁚ Shown when the headset is fully charged․
No Light⁚ Typically indicates that the headset is powered off or in a deep sleep mode to conserve battery life․ Press the power button to check, turn on․
By paying attention to these LED indicators, you can effectively manage your headset’s power, connectivity, and mute settings, ensuring a seamless and productive communication experience․
USB Bluetooth Adapter Functionality
The USB Bluetooth adapter included with your Plantronics Voyager Focus UC headset enhances connectivity and provides a more stable link between your headset and computer․ This adapter is pre-paired, ensuring optimal audio performance and extended range compared to standard computer Bluetooth․
Enhanced Range⁚ The adapter extends the wireless range, allowing you to move freely around your workspace without losing connection․
Stable Connection⁚ It provides a dedicated and reliable connection, reducing the risk of dropouts or interference during calls and audio streaming․
Optimized Audio⁚ The adapter is optimized for voice communication, ensuring clear and crisp audio quality for both you and your listeners․
Easy Setup⁚ Simply plug the adapter into an available USB port on your computer, and it will automatically connect with your headset․
Compatibility⁚ The adapter is compatible with various operating systems, including Windows and macOS, offering seamless integration across different platforms․
By utilizing the USB Bluetooth adapter, you can unlock the full potential of your Plantronics Voyager Focus UC headset, enjoying enhanced range, stability, and audio quality for all your communication needs․
Connecting and Pairing
Establishing a connection between your Plantronics Voyager Focus UC headset and your devices is straightforward․ The headset typically comes pre-paired with the USB Bluetooth adapter, ensuring a seamless experience when connecting to your computer․ For mobile devices or initial setup, the pairing process is equally simple․
Pairing with a Mobile Device⁚
- Ensure your headset is powered on․
- Activate Bluetooth on your smartphone or tablet․
- Put the headset into pairing mode by holding the power button until the LED flashes red and blue․
- Select “Voyager Focus UC” from the list of available devices on your mobile device․
- If prompted, enter the passcode “0000”․
Connecting with USB Adapter⁚
- Insert the USB Bluetooth adapter into your computer’s USB port․
- The headset should automatically connect․ If not, ensure the headset is powered on․
- If issues persist, initiate pairing mode on the headset and check your computer’s Bluetooth settings․
Multipoint Technology⁚ The Voyager Focus UC supports multipoint technology, enabling simultaneous connections with two devices․
By following these instructions, you can easily connect and pair your Plantronics Voyager Focus UC headset, enabling you to seamlessly switch between calls and audio from different devices․
Connecting to PC
Connecting your Plantronics Voyager Focus UC headset to your PC offers a seamless and enhanced audio experience for calls, meetings, and multimedia․ There are primarily two methods for connecting⁚ utilizing the provided USB Bluetooth adapter or connecting directly via Bluetooth if your PC has built-in Bluetooth capabilities․
Using the USB Bluetooth Adapter⁚
- Plug the USB Bluetooth adapter into an available USB port on your PC․
- The adapter should automatically be recognized and install necessary drivers․
- Power on your Voyager Focus UC headset․ It should automatically connect to the adapter․
- If the connection isn’t automatic, press the pairing button on the USB adapter and then put your headset into pairing mode (hold the power button until the LED flashes red and blue)․
Connecting via PC’s Built-in Bluetooth⁚
- Ensure Bluetooth is enabled on your PC․
- Put your Voyager Focus UC headset into pairing mode․
- On your PC, go to Bluetooth settings and search for available devices․
- Select “Voyager Focus UC” from the list and follow any on-screen prompts to complete the pairing process․
Once connected, configure your PC’s audio settings to use the Voyager Focus UC headset for both input (microphone) and output (speakers)․ This can typically be found in the Sound settings in your Control Panel․
Configuring USB Adapter for Audio
After successfully connecting your Plantronics Voyager Focus UC headset to your PC using the USB Bluetooth adapter, it’s crucial to configure the audio settings to ensure optimal sound quality and functionality․ This involves setting the headset as the default audio device for both playback (speakers) and recording (microphone)․
Steps for Configuration⁚
- Access Sound Settings⁚ Navigate to your computer’s Control Panel․ Then, find and click on “Sound” or “Hardware and Sound,” followed by “Sound․” Alternatively, you can right-click the volume icon in your system tray and select “Open Sound settings․”
- Playback Tab⁚ In the Sound settings window, select the “Playback” tab․ This tab lists all available audio output devices․
- Select Plantronics BT600⁚ Locate “Plantronics BT600” (or a similar name indicating your USB adapter) in the list of playback devices․
- Set as Default Device⁚ Right-click on “Plantronics BT600” and select “Set as Default Device․” This ensures that all audio output from your computer is routed to your headset․
- Recording Tab⁚ Switch to the “Recording” tab in the Sound settings window․ This tab lists all available audio input devices․
- Select Plantronics BT600⁚ Again, locate “Plantronics BT600” in the list of recording devices․
- Set as Default Device⁚ Right-click on “Plantronics BT600” and select “Set as Default Device․” Also, select “Set as Default Communication Device․” This ensures that your headset’s microphone is used for all audio input․
- Apply Changes⁚ Click “Apply” and then “OK” to save your changes and close the Sound settings window․
By following these steps, you’ll ensure that your Plantronics Voyager Focus UC headset is properly configured for audio playback and recording, providing a seamless and high-quality audio experience․
Smart Sensors Management
The Plantronics Voyager Focus UC headset is equipped with smart sensor technology that enhances usability by automatically detecting when the headset is worn․ These sensors can perform actions like answering calls when you put on the headset and muting calls when you take it off․ However, you may want to customize or disable these sensors based on your preferences․
Managing Smart Sensors⁚
There are a couple of ways to manage the smart sensors on your Voyager Focus UC⁚
- Plantronics Hub Software⁚ The most convenient method is through the Plantronics Hub software, a desktop application designed to manage your Plantronics devices․
- Access Sensor Settings⁚ Open Plantronics Hub and navigate to the settings for your Voyager Focus UC․ Look for a section labeled “Sensors” or “Smart Sensors․”
- Customize Behavior⁚ Within the sensor settings, you can customize the behavior of the sensors․ For example, you might choose to disable automatic call answering or adjust the sensitivity of the sensors․
- Manual Deactivation⁚ You can also manually deactivate the smart sensors on the headset․
- Deactivation Steps⁚ Simultaneously hold both the Mute and Call buttons on the headset for more than 4 seconds․
- LED Indication⁚ Observe the headset’s LED indicator․ It will flash purple and then red, indicating that the smart sensors have been disabled․
Disabling the smart sensors will prevent the headset from automatically responding to being worn․ To re-enable the sensors, repeat the manual deactivation steps․
Active Noise Canceling (ANC) Features
The Plantronics Voyager Focus UC headset features active noise canceling (ANC) technology, designed to minimize ambient noise for a more focused and immersive audio experience․ ANC uses microphones to detect external sounds and then creates an opposing sound wave to cancel out the noise․
Activating and Adjusting ANC⁚
The ANC feature on the Voyager Focus UC can be easily activated and adjusted⁚
- ANC Switch⁚ Locate the ANC switch on the headset, typically found on one of the earcups․
- Toggle ANC⁚ Slide the switch to turn ANC on or off․ When ANC is enabled, you’ll notice a reduction in background noise, allowing you to concentrate on your calls or audio․
- ANC Levels⁚ Some models of the Voyager Focus UC may offer multiple levels of ANC․ These levels allow you to adjust the intensity of noise cancellation based on your environment․
- Adjusting Levels⁚ If your headset has adjustable ANC, you can cycle through the levels using the ANC switch or through the Plantronics Hub software․
Using ANC Effectively⁚
To get the most out of the ANC feature, ensure that the headset fits snugly on your ears to create a good seal; This will help to block out external noise passively, enhancing the effectiveness of the active noise cancellation․ The Voyager Focus UC headset is your ultimate solution for loud environments․
Troubleshooting Common Issues
Encountering issues with your Plantronics Voyager Focus UC is not uncommon, but most problems can be resolved with simple troubleshooting steps․ Here are some common issues and their solutions⁚
- Headset Not Pairing⁚
- Ensure the headset is in pairing mode by holding the Bluetooth button until the LED flashes red and blue․
- Check that Bluetooth is enabled on your device․
- Remove the headset from your device’s Bluetooth list and try pairing again․
- No Audio⁚
- Verify that the headset is selected as the default audio device in your computer’s sound settings․
- Adjust the volume on both the headset and your connected device․
- Ensure that the USB adapter is properly connected and configured for audio․
- Microphone Not Working⁚
- Make sure the microphone boom is properly positioned․
- Check that the microphone is not muted․
- Update the headset’s firmware using the Plantronics Hub software․
- Smart Sensors Not Functioning⁚
- Clean the sensor windows on the headset․
- Disable and re-enable the smart sensors through the Plantronics Hub software or by holding the Mute and Call buttons for more than 4 seconds․
- Poor Audio Quality⁚
- Ensure a stable Bluetooth connection․
- Move closer to your connected device to reduce interference․
If these steps do not resolve the issue, refer to the Plantronics support website for additional assistance or contact their customer support team․
Battery Information and Charging
Understanding the battery performance and charging process of your Plantronics Voyager Focus UC is essential for maintaining optimal headset functionality․ The headset is equipped with a rechargeable battery that provides a substantial talk time of up to 12 hours and up to 15 hours for music streaming․
To charge your headset, connect the included USB charging cable to the headset’s micro-USB port and plug the other end into a USB power source, such as a computer or a wall adapter․ The headset’s LED indicator will illuminate to show the charging status⁚
- Solid Red⁚ Charging
- Solid Blue⁚ Fully Charged
A full charge typically takes about 3 hours․ The headset can also be charged using the optional charging stand․ Place the headset on the stand, ensuring that the charging contacts align properly․
To maximize battery life⁚
- Avoid fully discharging the battery frequently․
- Store the headset in a cool, dry place when not in use․
- Turn off the headset when not in use to conserve battery power․
Note⁚ Your headset battery charges while in corded mode․
If you notice a significant decrease in battery life over time, it may be necessary to replace the battery․ Contact Plantronics support for information on battery replacement options․
Plantronics Hub Software
The Plantronics Hub software is a crucial component for managing and customizing your Plantronics Voyager Focus UC headset․ This software allows you to personalize various settings, update firmware, and access helpful features, enhancing your overall user experience․
To get started, download and install the Plantronics Hub software from the Plantronics website (plantronics․com/software)․ Once installed, connect your Voyager Focus UC headset to your computer via USB․ The software will automatically detect your headset and display its settings․
With Plantronics Hub, you can⁚
- Customize Headset Settings⁚ Adjust audio preferences, sensor behavior, and call settings to suit your needs․
- Update Firmware⁚ Keep your headset up-to-date with the latest firmware for optimal performance and bug fixes․
- Manage Smart Sensors⁚ Configure the smart sensor functionality, such as call answering and muting based on headset wearing detection․
- Enable/Disable Features⁚ Enable or disable features like wideband audio, active noise canceling (ANC), and voice prompts․
- View Headset Status⁚ Monitor battery levels, connection status, and other important information․
- Troubleshooting⁚ Access troubleshooting resources and FAQs to resolve common issues․
Regularly check for software updates to ensure you have the latest features and improvements․ Plantronics Hub is compatible with both Windows and macOS operating systems․